} font-family: 'EurostileNextLTPro-Bold'; Message. text-align: left; position: absolute; text-align: center; You have lost your password. clear: both; Dcouvrez la balance connecte pour vous sentir bien dans votre corps. .landing_page .cta:hover { } .landing_page .modal-video.show { } The T-fal 1-year guarantee covers domestic and private use only. How to Contact ActiFry Customer Service/Support ActiFry by T-fal Contact Information Listed below are our top recommendations on how to get in contact with ActiFry by T-fal. display: inline-block; .landing_page .video-btn img:nth-child(2) { margin-top: 15px !important; As I checked out the app it looked just what I was looking for. .landing_page #s_section1 .inner .col-6 .col p { .landing_page .iconmoon-play_circle_outline:before { .landing_page #s_section1 .inner .request p { } font-size: 14px; -ms-transition: all 0.3s ease-out; .landing_page #s_section1 .inner .request ul li { content: ''; .warranty h2 { We have over 1,000,000 users and companies will listen to us. z-index: 900; Turkish and Arabic. position: fixed; } Would you like to contact us by phone or by post? } font-weight: lighter; .landing_page #s_section1 .inner p.arrangements { } .landing_page .slick-slider ul.slick-dots { margin: 0 auto; Dcouvrez la balance connecte pour vous sentir bien dans votre corps. font-size: 16px; line-height: 1; You can try any of the methods below to contact ActiFry by T-fal. Subscribe to our newsletter and receive 20% off your next order. top: -35px; Consumer services. position: relative; -moz-transition: all 0.3s ease-out; Consumer services - Contact page INFORMATION- COVID 19 The Covid-19 situation has affected all of our day-to-day activities. Find a repairer. NOTE: You can obtain face to face advice or book in your product for repair at any of our Home and Cook Stores, if you do not have a store locally and need help or advice please contact our Customer Relations Team who can also arrange repair of your product. content: "\e5ce"; content: "\e038"; font-size: 17px; display: block; .landing_page .sticky-container nav.sticky a { .landing_page .iconmoon-navigate_before:before { position: absolute; opacity: 0; width: 100%; } left: 50%; line-height: 1.2em; color: #333; background: #fff; .landing_page .bold { font-family: 'EurostileNextLTPro-Regular'; display: block; Consumer services Guarantee View the product guarantee conditions Repairs Find a repairer Instructions for use Find the instructions for use of your Tefal products. Tefal - Customer Service - Contact US content: "\e037"; display: inline-block; .rFloat:after { outline: none; font-family: 'icomoon'; font-variant: normal; .landing_page .col-2:after { .landing_page .video-btn span.iconmoon-playCustom { margin-bottom: 16px; margin: 0 auto; } .landing_page .iconmoon-remove:before { La vente daccessoires nest pasDisponible en ligne pour la. } } The guarantee period in UK for the entire Tefal product range is 2 years. } } } -webkit-transition: all 0.3s ease-out; div.simplesocialbuttons div.ssb-button-twitter { width: auto; background: none; font-size: 15px; -moz-transform: translate3d(-50%, -50%, 0) scale(1); border: none; display: inline-block; margin: 2em 0 1em; La vente daccessoires nest pasDisponible en ligne pour la, Tefal UK : innovative leader in kitchen and home appliances, I agree to receive communications and personalised commercial offers, and consent that my personal data may be used by the Groupe SEB brands. margin-bottom: 30px; vertical-align: top; -o-transform: scale(1); This offer is only available while stocks last. float: left; font-size: 25px; .rFloat:after { -o-transform: scale(0.8); T-fal will only use your information accordingly to our privacy policy. height: 100%; .ie .landing_page section .inner .title h2 span, background: #fff; float: left; display: block; div.simplesocialbuttons div.ssb-button-fblike { Contact us Guarantee View the product guarantee conditions Repairs Find a repairer Instructions for use Find the instructions for use of your Tefal products. height: 4px; .landing_page .sticky-container nav.sticky button.current:after, *Not Applicable with Parts & Accessories, Stay current with news and offers from T-fal. .landing_page img { } background: #fff; width: 100%; .landing_page .modal-video .video-container .video-iframe iframe { For your information our Customer Relations opening hours are: Monday to Friday 8.00am to 5.00pm. .landing_page #s_section1 .inner { margin: 0 auto; } outline: none; Please type your email address associated with the account below and your password will be sent via email. .landing_page .sticky-container nav.sticky { If your query is related to a product/ after- sale services/ orders placed, please note your questions won't be answered from this email! -moz-transform: translate3d(-50%, -50%, 0) scale(1); You must agree to the terms and conditions to be able to sign up for the newsletter. Do you prefer to repair your product yourself. -webkit-transform: translate3d(-50%, -50%, 0) scale(0.5); @keyframes pan { cursor: pointer; position: relative; } font-family: EurostileNextLTPro-smbd, arial, helvetica, sans-serif; The red pin represents a Tefal Authorised Repair Centre and resellers of original parts and accessories. cooking! Our customer commitments - Transport for London Thank you to give us your e-mail, we will send you your password by e-mail, You didnt connect to the Tefal web site since one year. of delicious recipes with your ActiFry. .landing_page .cta { .landing_page .iconmoon-add_circle:before { Telephone Helplines are open Monday to Friday 10.00am to 4.00pm: 01 677 4003. position: absolute; Subscribe to our email Newsletter and receive 15% off your first purchase from the Tefal online shop. 0800 112 3456. Il n'y a aucun produit pour votre recherche : This price is the saled price recommended by Tefal to retailers, Nous sommes dsols ! Grattez la case du jour, et tentez de gagner un des 20 lots mis en jeu. } } border: 1px solid #dce0e8; La vente daccessoires nest pasDisponible en ligne pour la, Vrifiez l'orthographe, essayez des synonymes, Utilisez des termes moins spcifiques, un mot plus courant peut vous retourner plus de produits. }. 'BANKHOL' offer ends on 31/05/23. padding: 5%; } text-transform: uppercase; width: 100%; Consumer services - small electrical appliances - Tefal Inscrivez-vous pour obtenir des offres exclusives, de dlicieuses recettes et 10 % de rduction sur votre premire commande ! } margin: 0; Contact ActiFry by T-fal Customer Service/Support - JustUseApp By signing up, you provide your consent to receive e-mails from T-fal Canada. padding: 0; line-height: 1; .landing_page .inner { .landing_page .video-btn span.iconmoon-playCustom { .landing_page .inner { Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. padding: 40px 0 20px; -webkit-transform: translate3d(-50%, -50%, 0) scale(1); Our customer commitments. The cost of parts at a fair price and the availability of a network of approved repairers are part of our 15-year Repairability commitment. text-align: left; .landing_page .col-3:after { } } .landing_page #s_section1 .inner .request p { .landing_page .slick-slider ul.slick-dots li button { div.simplesocialbuttons div.simplesocialbutton { The blue pin represents Drop off points at our retail locations for product repairs. margin-top: 20px; display: block; overflow: hidden; .landing_page .iconmoon-remove:before { } background: grey; You have lost your password. padding-bottom: 21px; max-width: 800px; } content: ''; .landing_page { -webkit-transform: scale(1); .landing_page .col-5:after { } .landing_page .slick-slider.white ul.slick-dots li.slick-active { } We are working with Parcelforce to get the systems back in line and to deliver your parcel to you as soon as possible. 08:00-20:00 Monday to Sunday: Oyster card, Oyster photocard and paper ticket queries, complaints or suggestions. } width: 140px; .landing_page section .inner { margin: 0 30px 20px 40px; clear: both; .landing_page .sticky-container nav.sticky button.current,.landing_page .sticky-container nav.sticky button:hover { opacity: 1; } proof of purchase a photo of your product (inside and outside if necessary). .landing_page .iconmoon-navigate_next:before { margin-left: -16px; } width: 58px; .landing_page .modal-video .video-container button:focus { background: transparent; height: 143.8px; text-align: center; .landing_page .inner { } The store will not work correctly in the case when cookies are disabled. width: 46%; } left: 0; .landing_page .iconmoon-control_point:before { display: block; } text-decoration: none; left: 50%; border: 2px solid grey; width: 100%; .landing_page .socials-tefal { width: 100%; width: 20%; width: 0; -o-transition: all 0.2s ease-out; } } font-style: normal; font-family: 'EurostileNextLTPro-Regular'; .landing_page #s_section1 .inner .request { display: inline-block; .landing_page .video-btn { Our consumer service - after-sales service (SAV) is able to answer all your enquiries concerning T-fal brand products and services. Consumer services - Warranty Home > Warranty Information The guarantee period in USA for the entire T-fal product range is 1 year vs 1 year. display: block; Subscribe to our newsletter and receive 20% off your next order. If your appliance is no longer within the guarantee, there are 2 solutions available to you: Go directly to one of our approved repairers who will welcome you and take charge of your appliance to carry out a diagnosis and estimate. Subscribe to our newsletter and receive 20% off your next order. position: absolute; -o-transform: scale(1); .landing_page p { -moz-transform: scale(1); -ms-transform: scale(1); } font-size: 32px; They will welcome you and take charge of your device to carry out a diagnosis and estimate. margin-bottom: 10px !important; color: #333; margin: 30px 0 40px; height: 50px; .landing_page .products-slider .item h3,.landing_page .products-slider .item h4 { } text-align: center; height: 0; } .landing_page .slick-slider ul.slick-dots li { width: 100%; -o-transform: translate3d(-50%, -50%, 0) scale(0.5); .landing_page .sticky-container nav.sticky button:after { margin: 18px auto 0 auto; } width: 100%; right: auto; width: 90%; opacity: 0; -webkit-transition: all 0.3s ease-out; content: "\e15c"; font-family: 'EurostileNextLTPro-Regular'; We put customers at the heart of everything we do. } } font-size: 22px; } } If your item is within the guarantee period, please contact our Customer Relations Team first either via the Helpline on: 0345 602 1454 or by email via Contact Us. max-width: none !important; } .faq-banner .caption h2 { cursor: pointer; -o-transform: scale(1); .landing_page .sticky-container nav.sticky button { .landing_page .sticky-container nav.sticky button.current:after,.landing_page .sticky-container nav.sticky button:hover:after { .landing_page .iconmoon-play_arrow:before { font-family: 'EurostileNextLTPro-SmBd'; This offer is only available at shop.tefal.co.uk. .landing_page strong { text-transform: uppercase; margin: 0 0 1em; margin-bottom: 30px; -o-transition: all 0.2s ease-out; } content: ''; margin-top: 20px; .landing_page .iconmoon-close:before { } width: 940px; } font-size: 16px; -moz-transition: all 0.2s ease-out; font-size: 16px; -o-transform: translate3d(-50%, -50%, 0) scale(1); margin: 0px 12px 40px 12px; padding: 5px 0; Sign up so you and your inbox dont miss anything. For your information our Customer Relations opening hours are: Monday to Friday 8.00am to 8.00pm Telephone Helplines are open Monday to Friday 8.00am to 8.00pm: UK - 0345 148 9101 ROI - 01 677 4405 Press Contact For all enquiries, contact tefal@stripecommunications.com Our address is: Groupe SEB UK Ltd Customer Relations Department Ditton Park -webkit-transform: scale(0.8); } -moz-transform: scale(1); .landing_page h3 { font-size: 50px; height: 100%; .landing_page #s_section1 .inner .service p { To know the specific situation in your country, please contact your local Consumer Service Center listed below. clear: both; Then as I looked a horrible snag was every video I try to watch froze the app. Consumer Service 1-800-395-8325 Monday to Friday 8:30am to 5:00pm EST Our consumer service - after-sales service (SAV) is able to answer all your enquiries concerning T-fal brand products and services. top: 60%; Your product is no longer within the guarantee period Go directly to one of our authorised repairers. height: 20px; font-family: 'EurostileNextLTPro-Regular'; Customer Service and Accessories - T-fal .landing_page .iconmoon-cancel:before { display: inline-block !important; } box-shadow: 0 0 8px rgba(0, 0, 0, 0.25); padding: 0 13px; Des grillades parfaites de saignantes bien cuites! width: 100px; display: block; } width: 100%; width: 130px; We will reply to your query as quickly as possible:-. WITHIN THE MANUACTURERS GUARANTEE PERIOD. Get started today. .landing_page #s_section1 .inner p.sub-title { } display: block; left: 0; } Consumer ServicesPrivacy PolicyGroupe SebJoin usInventorsSitemapSales conditionsTerms of UseLegal mentionsCookies, Nous sommes dsols ! -moz-transition: all 0.3s ease-out; clear: both; margin-bottom: 30px; .landing_page .modal-video .video-container .video-iframe iframe { } -moz-transition: all 0.3s ease-out; If your appliance is no longer within the guarantee, there are 2 solutions available to you: Go directly to one of our approved repairers who will welcome you and take charge of your appliance to carry out a diagnosis and estimate. -ms-transform: scale(1); } } } Consumer services - Contact page - Tefal width: 45%; font-size: 28px; } } background: #fff; .landing_page .col-3:after { Wherever you are Tefal is at your service either to repair a product or supply accessories and spare parts. } Please be aware that there is a significant delay in the onward shipping/transportation of orders due to the industrial action taken by Parcelforce in the last few days. div.simplesocialbuttons .fb-like iframe { Telephone Helplines are open Monday to Friday 8.00am to 8.00pm: UK - 0345 602 1454 ROI - 01 677 4003 Accessories UK - 0345 601 1232 ROI - 0345 677 4405, Our address is: Groupe SEB UK Ltd. width: 940px; You can also find all the information to contact our consumer service by whichever means suits you best: e-mail, telephone, regular mail.Website: Consumer Services, Stay current with news and offers from T-Fal. content: ''; }. Your product was purchased on our website: in order to facilitate the processing of your request, please send us via our contact form. margin: 0 auto; width: 13px; display: block; border: none; .landing_page { Dcouvrez la balance connecte pour vous sentir bien dans votre corps. color: #8096af; } display: block; } Our advisors are at your service. You can find the nearest one by clicking here. .landing_page .iconmoon-highlight_off:before { .landing_page .sticky-container nav.sticky button { } } text-align: center; Contact us. overflow: hidden; } Find all the T-fal technical documentation here, register your product and easily find an authorised repairer near you for the repair or maintenance of your T-fal appliance. display: block; } } You may unsubscribe at any time. margin: 0 4px; border: none; } } Complete the webform below and well reply to your query as quickly as possible. Consumer services - small electrical appliances - Tefal UK to { content: "\e408"; text-decoration: none; left: 0; .webkit .landing_page h1 { } Send a letter to: TfL Customer Services. Zero stress. padding: 0 5% !important; Please allow the geolocation on this browser. } font-size: 18px; color: #333; } height: 100%; } You must agree to the terms and conditions to be able to sign up for the newsletter. box-sizing: border-box; } Consumer services - Warranty - Tefal My ActiFry application by T-Fal, your personal assistant to easily make hundreds. } Des grillades parfaites de saignantes bien cuites! is the period for the country of usage, even if the product was purchased in a listed country with a longer guarantee duration. } div.simplesocialbuttons div.ssb-button-fblike { -o-transition: all 0.3s ease-out; } .landing_page .iconmoon-play_circle_outline:before { T-fal Services is the official website where you can get information about your T-fal product or buy original accessories and replacement parts. padding: 13px 0; margin-bottom: 10px; Find the instructions for use of your T-fal products. } box-shadow: 0 0 8px rgba(0, 0, 0, 0.25); } T-fal has accredited repair centres in the USA that repair appliances under and out of warranty, as well as sell accessories and spare parts. font-size: 16px; } text-align: center; .landing_page .iconmoon-remove_circle_outline:before { Tefal - Customer Service - Contact US background: none; You can carry out a new search by following these tips: .warranty p { color: #272727; margin: 10px auto 10px 0; -ms-transition: all 0.3s ease-out; padding: 25px 0 0; font-weight: lighter; Discover which options are the fastest to get your customer service issues resolved.. } Choose the nearest authorised repairer below and bring your product to them. width: 100px; Where a product purchased in a listed country and then used in another listed country, the international TEFAL/T-FAL guarantee duration. -ms-transform: scale(0.8); T-fal will only use your information as per the. 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